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Policies & Procedures

Counselling, Pyschotherapy & Complementary Therapy Services for all the community based in Reading, Berkshire.

Life Story Therapeutic Centre has a comprehensive range of policies and procedures all are available on request, some of which might also be available to download.

 
Evaluation 4:5:1  
 Evaluation Form  
 Evaluation results

Health & Safety 5:3:1  
 Health & safety policy and guidelines  
 Policy and guidelines for protecting vunerable people  
 Policy and guidelines on handling violent and aggressive behaviour  
   
Data Protection 5:4:2  
 Client information: Access to records  
 Client information: Procedures for subject access requests  
 Client information: Confidentiality and data protection  
 Client acess to notes and records  
 Data handling and storage  
 Data protection policy  
 Disclosure information  
 Disclosure information use, storage and retention  
 Therapists notes and record keeping  
   
   
Confidentiality 5:4:4  
 Principles and practice of confidentiality  
 Confidentiality guidelines: Trustees  
 Confidentiality guidelines: Practitioners  
 Confidentiality guidelines: Administrative staff  
 Confidentiality guidelines: Counsellors in training  
 Confidentiality guidelines: Volunteers/Temporary staff  
   
 
Complaints 6:2:5  
 Complaints Procedure  
 Making a complaint: guidance for clients  
   
General  
 Conflict of interests  
 Disciplinary procedure 5:5:6  
 Ethical framework  
 Equal opportunities policy and practice 4:4:1  
   
   
   
Registered Charity No.1048769 © June 2006 Life Story Therapeutic Centre