Policies and procedures
Counselling, Pyschotherapy & Complementary Therapy Services for all the community based in Reading, Berkshire. Life Story Therapeutic Centre has a comprehensive range of policies and procedures all are available on request.
Evaluation 4:5:1
- Evaluation Form
- Evaluation results
Health & Safety 5:3:1
- Health & safety policy and guidelines
- Policy and guidelines for protecting vunerable people
- Policy and guidelines on handling violent and aggressive behaviour
Data Protection 5:4:2
- Client information: Access to records
- Client information: Procedures for subject access requests
- Client information: Confidentiality and data protection
- Client access to notes and records
- Data handling and storage
- Data protection policy
- Disclosure information
- Disclosure information use, storage and retention
- Therapists notes and record keeping
Confidentiality 5:4:4
- Principles and practice of confidentiality
- Confidentiality guidelines: Trustees
- Confidentiality guidelines: Practitioners
- Confidentiality guidelines: Administrative staff
- Confidentiality guidelines: Counsellors in training
- Confidentiality guidelines: Volunteers/Temporary staff
Complaints 6:2:5
- Complaints Procedure
- Making a complaint: guidance for clients
General
- Conflict of interests
- Disciplinary procedure 5:5:6
- Ethical framework
- Equal opportunities policy and practice 4:4:1